Advanced Employee Security Training
Background Info
In high-stress situations, untrained individuals are likelier to freeze or make poor decisions. Training equips staff to stay calm and focused, reducing panic and confusion. A well-handled response to a crisis can protect the bank's reputation by showing that it prioritizes safety and security.
Delivered as a WebGL-based simulation, the solution featured realistic scenarios, interactive decision-making modules, and instant feedback to maximize engagement and learning outcomes. Custom-tailored to reflect real-life banking environments, our staff security training incorporated location-specific adaptations, realistic sound effects, and gamified elements. By leveraging SCORM Cloud for back-end support, the project ensured seamless tracking and scalability across facilities.
Business Challenges
Approach and Solution
Our team developed a highly interactive training platform to address the client’s need for an employee security training solution tailored to the banking industry. The platform incorporated education on the "Run, Hide, Fight" strategy, safe exit identification, and attack-specific protocols. Additionally, employees were trained on effectively informing law enforcement quickly and accurately, ensuring a comprehensive approach to safety and emergency response.
- Realistic environments. Banking locations were customized with detailed layouts, realistic sound effects, and diverse NPC behaviors to replicate active shooter and other emergencies.
- Dynamic decision-making modules. Interactive scenarios included immediate questions with multiple-choice answers, providing instant feedback to improve situational awareness.
- Cross-platform optimization. Extensive testing ensured the platform operated seamlessly across devices, browsers, and operating systems despite WebGL compatibility challenges.
- Interactive emergency scenarios. Real-time simulations presented employees with immediate decision-making challenges tailored to specific banking roles and environments.
- Grading system. Points were awarded for correct decisions, while consequences reinforced learning, promoting active engagement and improved retention.
- Customizable locations. Adaptable settings reflected various banking layouts, including offices and branches, during both operational and non-operational hours.
- Time limits to act. Scenarios featured realistic time constraints, encouraging employees to make quick, informed decisions under pressure to simulate real-life urgency.
The final solution provided a comprehensive emergency preparedness training for employees that enhanced user engagement, improved decision-making capabilities, and ensured compliance with safety protocols.
Technology Stack
The solution leveraged Unity and WebGL to create an interactive, browser-based simulation without VR dependency. SCORM Cloud supported backend operations and enabled compliance tracking. Optimization addressed browser and device compatibility issues, including challenges with WebGL versions.
Audience
Our platform is tailored for the banking sector, addressing emergency preparedness and skill development needs to ensure a safer and more responsive work environment. Therefore, the solution equips users with practical skills to handle critical situations effectively.
Value Delivered
- Employees gained critical decision-making skills and situational awareness tailored to banking-specific emergencies, improving their ability to act effectively under pressure.
- A safer work environment boosted morale and reduced turnover.
- Reduction in insurance premiums due to proactive risk management.
- Decrease in post-incident costs (legal fees, settlements, medical costs, etc.).
- Optimization for WebGL ensured the platform functioned seamlessly across devices and browsers.
- Custom layouts, authentic sound effects, and NPC behaviors replicated actual banking scenarios.
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